Community-Based Behavioral Health

Intensive Family Preservation Program (IFP)

Intensive Family Preservation Program (IFP) is available only to families referred by the Department of Children & Families (DCF). The program is a short-term, up to 12-week, intensive home-based service. Its primary goal is to stabilize the family and enable the child to remain safely in the home.

How to make an appointment

All families are referred by DCF.

Insurance info

There is no fee for the client.

Contact info

77 East Town Street
Norwich, CT 06360
860-822-4268

322 Main Street, Suite #B2E-2E
Willimantic, CT 06226
860-822-4907

Location

Clients seen in their homes, clinicians also attend school and community meetings with clients.

Hours

Flexible to meet families’ needs. 24/7 crisis response for open cases, includes after-hours home visit if warranted.

Caregiver Support Team (CST)

Caregiver Support Team (CST) is a clinical, home-based program for DCF involved and referred kinship and foster caregivers. The clinical services provided are family-focused and last up to six months for kin foster families and three months for non-kin foster families. This program helps by improving family relationships, securing community resources, and navigating the DCF, school and social service systems to increase child stability and permanency.

How to make an appointment

All referrals are generated and approved by DCF.

Insurance info

There is no fee for the client.

Contact info

77 East Town Street
Norwich, CT 06360

Northern New London County & Windham Counties
860-822-4272

Southern New London & Middlesex Counties
860-710-8184

Location

Services are provided by UCFS in New London, Windham and Middlesex counties.

Hours

Flexible to meet families’ needs. 24/7 phone crisis.

Click here for program brochure

Multidimensional Family Therapy (MDFT)

MDFT is an in-home program that works with adolescents and his/her families that are experiencing substance abuse issues or that are demonstrating behaviors that put them at risk for developing substance abuse issues (e.g., school problems, problems at home, peer issues or legal issues). MDFT is a Family-based treatment that meets with families in their homes and/or at the clinic 2-3 times per week.

The program serves youths from 9 to 18.5 years of age.

How to make an appointment

Referrals can be made by DCF, Juvenile Justice, Community Providers, and/or the family themselves. If a community provider is working with the family, it is preferred that that provider complete the referral form (but not required).

Click on the link below to download our referral form. You can fax or mail referrals to the MDFT supervisor (see contact info below).
PDF Referral Form

Insurance info

Insurance is billed whenever possible.

Contact info

77 East Town Street
Norwich, CT 06360
Telephone: 860-822-4766
Fax: 860-859-4420

Hours

Hours are flexible to meet the needs of the family.

Multidimensional Family Therapy Brochure

Child First

Provides intensive in-home services to children up to the age of six who are experiencing social, emotional and behavioral health difficulties and their families, using a system of care model.

How to make an appointment

Please call the Intake Coordinator at 860-822-4905

Insurance info

There is no fee for the client.

Contact info

77 East Town Street
Norwich, CT 06360

Northeast Region
Telephone: 860-822-4780

New London County:
Telephone: 860-822-4738

Fax: 860-859-4420
childfirst.org

Hours

Flexible to meet families’ needs.

Care Coordination

Assists families who are not open to DCF in accessing and coordinating services for their child with significant behavioral health issues. This involves bringing together the agencies and family supports needed to develop a strength-based service plan and bring it to fruition. The goal is to improve family networking and reduce the frequency and duration of out of home placement.

Click on the link below to download our referral form.
Referral Form

Please return the referral form to:
Paula Patton
Fax: 860-859-4420
Mail: UCFS Healthcare
Attn: Paula Patton
77 East Town Street, Norwich, CT 06360

How to make an appointment

Please call 860-822-4301

Insurance info

There is no fee for the client.

Location

77 East Town Street
Norwich, CT 06360

Hours

Flexible to meet the families’ needs.

Care Coordination Brochure

Mobile Crisis Intervention Services

Mobile Crisis Intervention Services (MCIS) serves youth birth to 17 (18 and 19-year-old high school students eligible for services as well) in New London County and Windham County who are experiencing behavioral or emotional crises. Mobile Crisis clinicians can respond immediately to homes, schools, or other community locations and work with the youth and family to develop a crisis plan to bring the situation under control as soon as possible.

When meeting with the youth and family, Mobile Crisis clinicians will complete a comprehensive biopsychosocial assessment and will subsequently coordinate care with any existing providers. Mobile Crisis clinicians are available for telephone consultations as well to try and assist youth and families. Mobile Crisis clinicians can provide support to the youth and family for up to 6 weeks following the initial intervention in order to provide linkages to other services as needed. Mobile Crisis Intervention Services are available 24 hours a day 365 days a year either in person or by telephone.

How to make an appointment

To obtain Mobile Crisis Intervention Services, call 211 press 1 and press 1.

Insurance info

Insurance is billed whenever possible, but is not required to obtain services.

Contact info

77 East Town Street
Norwich, CT 06360
Phone: 860-822-4317
Fax: 860-859-4420
In Crisis: 211

Location

Homes, schools and community settings.

Mobile Hours

Monday through Friday: 6 am – 10 pm
Saturday, Sunday, and Holidays: 1 pm – 10 pm

Mobile Crisis Intervention Services Brochure